Return, Replace, Refund Policy:
At Ayurmedix India, we strive to provide high-quality products and ensure customer satisfaction. While we do not offer returns or refunds, we do provide a product replacement option under certain circumstances. Please carefully review our policy below:
Product Replacement:
If you receive a defective product, you may request a replacement within 3 days of receiving your order. Defects include any manufacturing defects or damage that occurred during transit. To initiate a replacement, please follow the steps outlined below:
- Contact our customer support team within 3 days of receiving the order.
- Provide detailed information about the defect and attach relevant photographs, if possible.
- Our customer support team will assess your request and guide you through the replacement process.
- If the defect is confirmed, we will arrange for a replacement product to be sent to you.
Please note the following conditions and guidelines for product replacement:
– The request for a replacement must be made within 3 days of receiving the order.
– The product must be unused and in its original packaging.
– The defect must be verified by our customer support team.
– Replacement will be subject to product availability. If the product is out of stock, we may offer a suitable alternative.
Return and Refund Exclusions:
Please be aware that we do not offer returns or refunds for reasons other than product defects. Exclusions include:
– Incorrect product selection by the customer.
– Damage caused by handling of the product in transit.
We encourage customers to carefully review product descriptions, ingredients, and usage instructions before making a purchase decision.
We are committed to resolving any issues and ensuring customer satisfaction. If you have any further questions or concerns about our return, replace, and refund policy, please contact our customer support team for assistance.
Kindly contact our customer support mail address – help@ayurmedixindia.com
Or contact us at – +91 9703-872-872
